I am Director of Client Services at Peak Support. Based in Cambridge, Massachusetts, Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines, the U.S., Latin America, and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed.
Prior to Peak Support, I was a strategy consultant at Innosight and had a diverse career in journalism and strategic communications. At the Clinton Global Initiative, I briefed President Bill Clinton on media interviews and developed and implemented the organization’s communications strategy. I also served as an editor at Inc. magazine, overseeing sections on technology, innovation and leadership, and covered corporate governance for Forbes.
I have an MBA from the MIT Sloan School of Management, an MA in Business and Economic Journalism from New York University, and a BA in history from Macalester College. I am also a certified yoga teacher.
You can learn more about me and find my contact information on LinkedIn.